Log into your online dashboard. Once logged in, you will want to make sure the employees on call are in the employee directory. You can add an employee at any time by clicking on “Employee Setup” then “Add Employee” Once you've confirmed the employee's and their contact information is there, click on “On-Call Setup” If you are simply needed to change the employee oncall, click the pencil to edit. If you are needing to create a new schedule, please click “+” to add a new schedule. Select the day or date range, the employee or employees to be added then “save changes” in the bottom right corner of the page.
Articles in this section
- How do I Login to my Online Dashboard?
- How do I Reset my Dashboard Password?
- How do I change my company information that operator's are giving out to my callers?
- How do I add an employee to my script?
- How do I delete an employee from my script?
- How do I change the email address messages are going to?
- How do I update my oncall schedule?