Eric Schurke

  • Total activity 34
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Activity overview

Latest activity by Eric Schurke
  • Eric Schurke created an article,

    How can I bring my number to VoiceNation?

    You can bring your office or cell phone number to VoiceNation! We just need a few things from you! We will email an LOA(Letter of Authorization) to you to complete which gives VoiceNation permissio...

  • Eric Schurke created an article,

    How can I access payment receipts?

    Please email accounts@voicenation.com or you may call us at 866-766-5050 x2 and one of our billing representatives will be happy to email a copy to you.

  • Eric Schurke created an article,

    How can I access my VoiceNation statements?

    You can view and email statements from your online dashboard. 1. Log into your dashboard at mydashboard.voicenation.com 2. Once you're logged in, you will see your home screen. Then click "Billing...

  • Eric Schurke created an article,

    How do I update my credit card?

    1. You can update your payment information by logging into your dashboard at mydashboard.voicenation.com 2. Once you've logged in, click on "Billilng" then "Account Info" 3. Once you are in Accou...

  • Eric Schurke created an article,

    How do I change my live answering plan?

    You may upgrade or downgrade your live answering account at any time by emailing accounts@voicenation.com or contacting our support department at 866-766-5050 x3. If you need to view the plans avai...

  • Eric Schurke created an article,

    My phone number is not working. What do I do?

    Please try calling the VoiceNation number directly to ensure it's not a forwarding issue. If the VoiceNation number is working, please contact your phone provider of the number that you're forwardi...

  • Eric Schurke created an article,

    How do I forward my office calls to VoiceNation so a live operator will answer?

    In order to set up call forwarding, please contact the phone service provider for your office phone to determine how to forward your office phone. Calls should be forwarded to the VoiceNation numbe...

  • Eric Schurke created an article,

    How do I update the email address in which my statements are sent?

    You can update your billing contact information which includes name, company name, email address, and/or phone number.   1. Log into your dashboard at mydashboard.voicenation.com 2. Once you're lo...

  • Eric Schurke created an article,

    Which credit card are you billing?

    1. To determine which card we are currently billing for your live answering service, log into your dashboard at mydashboard.voicenation.com 2. Once you're logged in, click on "Billing" 3. Then cl...

  • Eric Schurke created an article,

    Pay my bill online

    1. You can pay your bill online at mydashboard.voicenation.com 2. Once you're logged in, you will be at the "Home" screen. Then click "Billing" 3. Under Billing, click "Make Payment" then scroll ...