Marie Owen
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Activity overview
Latest activity by Marie Owen-
Marie Owen created an article,
Ninja Number: Can I add additional phone numbers to my account?
At this time you can not but you are able to sign up to as many accounts as you want. You are able to sign in to different accounts at the same time in the Ninja Number App.
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Marie Owen created an article,
Ninja Number: How do I view my invoices?
Login to the dashboard. From the dashboard, select "Billing" from the left-hand menu, then select "Invoices." You will see a list of invoices by number, date and amount. You can either view or pri...
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Marie Owen created an article,
Ninja Number: Re-purposing Extensions is Better Than Deleting Extensions
When someone using an existing Ninja Number extension leaves your company, don't delete the entire extension. Instead, you may want to reuse that extension - after all, you'll likely be bringing on...
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Marie Owen created an article,
Can I put my account on hold if my business has closed?
Yes! You can put your account on reservation at any time which will hold your account script and phone number in place until you're ready to come back. To place your account on reservation, please...
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Marie Owen created an article,
How do I let my callers know about our office closure or change?
We're here to help! Our customer support team can add a custom note or advisement to your script. Please email scripting@voicenation.com or you may call us at 866-766-5050 x3. Our customer support ...
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Marie Owen created an article,
How do I forward my business lines since the office is closing?
Easy! Simply contact your phone service provider of the number that you're forwarding and have them forward your calls to your VoiceNation number. If you do not know your VoiceNation number, please...
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Marie Owen created an article,
How do I change my script?
Our support team is here to help! You may reach out via phone at 866-766-5050 x3 during business hours, Monday-Friday 8am-8pm EST. You may also email us at scripting@voicenation.com. Simple changes...
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Marie Owen created an article,
Can I forward my Google Voice number to my VoiceNation number?
Absolutely! When forwarding a Google Voice number, there is a code that is provided in which we will need to enter that code to connect to your VoiceNation number. Please contact our Customer Sup...
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Marie Owen created an article,
Can I advertise the local or toll free number VoiceNation gives me?
Absolutely! You will choose a local or toll free number and can advertise this number so calls will be directed to our live operators.
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Marie Owen created an article,
Does VoiceNation offer 24x7 live answering?
Yes. Our U.S. based call center operates 365 days per year, 24 hours per day. Holiday and weekends are included at no additional cost.