Marie Owen
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Activity overview
Latest activity by Marie Owen-
Marie Owen created an article,
Can I forward my Google Voice number to my VoiceNation number?
Absolutely! When forwarding a Google Voice number, there is a code that is provided in which we will need to enter that code to connect to your VoiceNation number. Please contact our Customer Sup...
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Marie Owen created an article,
Can I advertise the local or toll free number VoiceNation gives me?
Absolutely! You will choose a local or toll free number and can advertise this number so calls will be directed to our live operators.
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Marie Owen created an article,
Does VoiceNation offer 24x7 live answering?
Yes. Our U.S. based call center operates 365 days per year, 24 hours per day. Holiday and weekends are included at no additional cost.
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Marie Owen created an article,
Do I have to sign a contract?
There is no contract required. The service is month to month. To cancel, we simply require a 30 day notice.
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Marie Owen created an article,
Do you offer service in Spanish?
We absolutely do! Bilingual services are included with all plans for no additional fee. Give us a call to learn more.
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Marie Owen created an article,
How can I track my usage?
You may access your real time usage on your online dashboard or by logging into the VoiceNation app. You may also contact us by phone or email and one of our Customer Support Specialist is happy to...
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Marie Owen created an article,
Can I adjust my billing plan?
Absolutely! You can upgrade or downgrade at any time. Our Customer Support team is happy to assist you! Please call us at 866-766-5050 Option 3.
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Marie Owen created an article,
Once calls are transferred, am I still being billed?
If your account requires us to transfer a caller through to your phone, we only bill you for the time we are working to connect your with your callers. Once we successfully patch them through to y...
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Marie Owen created an article,
How am I billed?
You are only billed for operator handling time which is a combination of the time the operator is on the phone working with the caller and a limited amount of 'wrap up time'. Wrap up time would be...
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Marie Owen created an article,
Can you transfer calls to my cell phone or home phone?
We can transfer calls to any US number you wish other than the one forwarded to VoiceNation. We can also transfer to multiple numbers.