Emily Smarr

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Activity overview

Latest activity by Emily Smarr
  • Emily Smarr created an article,

    How Do I Change My Dashboard Password?

      Change Password (If you know your current password but you are wanting to change it) Once you are logged in then you will need to click on your name listed toward the top right and then select pr...

  • Emily Smarr created an article,

    Script Templates & Live Call Examples

    Below you will find different examples of script summaries based on industry that you can review to assist you with building the perfect script for your business. Legal.pdf Medical.pdf HVAC_Plumbi...

  • Emily Smarr created an article,

    How do I Reset my Dashboard Password?

      Forgot Password  Go to https://mydashboard.voicenation.com/users/login Your username is your VoiceNation phone number or account number (no dashes) If you do not know your password, please click...

  • Emily Smarr created an article,

    How do I Login to my Dashboard?

    Go to https://mydashboard.voicenation.com/users/login Your username is your VoiceNation phone number or account number. (no dashes) If you do not know your password, please click “forgot password”...

  • Emily Smarr created an article,

    How do I change my company information that operator's are giving out to my callers?

    1. Click on Setup Options on the left side of the screen 2. Then click on Company Information 3. If you want the information visible to the operators then make sure there is a checkbox next to tha...

  • Emily Smarr created an article,

    How do I add an employee to my script?

    1. Click on Setup Options on the left side of the screen 2. Then click on Employee Setup 3. Click on 'Add Employee' at top left corner 4. Add employee's name and necessary contact information 5....

  • Emily Smarr created an article,

    How do I delete an employee from my script?

    1. Click on Setup Options on the left side of the screen 2. Then click on Employee Setup 3. Click the Trash Can icon    on the right side for the employee you need to remove  **Please Note: In or...